How does it work ?
1.You activate the remote support option the day before each activity.
2.The DIAL tele-assistant asks you for information about your activity:
- Time of departure and return
- Activity you will be doing
- Dominant colors of the equipment
- Do you have your phone with you?
3.The DIAL tele-assistant is added as an emergency contact of your DIAL. You will see it on your mobile app.
4.When you go out, if an alert is activated, the DIAL tele-assistant will receive it.
The tele-assistant will first try to contact you and then share the alert with the emergency services.